Shipping policy
IYE.AM Shipping Policy
Wear Your Power. Believe it. Wear It.
Thank you for shopping with IYE.AM! We are committed to providing a positive shopping experience and keeping you informed about your order from production to delivery.
Order Processing & Production
All IYE.AM products are made to order. This means your items are produced specifically for you after your purchase is confirmed.
Production and fulfillment times vary depending on the product, order volume, and availability. Production time is separate from shipping transit time.
Shipping Methods & Rates
IYE.AM currently offers standard shipping.
Shipping costs are calculated based on the products in your order and the applicable shipping rates. Your exact shipping charge will be displayed at checkout before payment.
Estimated Shipping Times
Standard shipping transit is generally estimated at 3–5 business days for eligible U.S. orders after production and fulfillment are complete.
Please note that this estimate does not include the time needed to produce your made-to-order items.
Delivery estimates are not guaranteed. Actual delivery times may vary depending on the destination, carrier, product availability, and other circumstances.
Order Tracking
Once your order has been fulfilled and shipped, you will receive a shipping confirmation email with tracking information when available.
Tracking updates may take some time to appear after the carrier receives your package.
Multiple Shipments
If your order contains multiple items, they may be produced or shipped separately. You may receive more than one package or tracking number.
Shipping Delays
While we strive to deliver orders as efficiently as possible, delays may occur due to high order volumes, weather conditions, carrier disruptions, holidays, or other circumstances beyond our control.
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Address changes may not be possible once an order has entered fulfillment or shipped.
Lost, Damaged, or Missing Packages
If your order arrives damaged or appears lost in transit, please contact IYE.AM customer support with your order number and relevant details.
We will review the issue and work with our fulfillment provider to determine an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.
Customer Support
For shipping questions or assistance with an order, please contact IYE.AM using the customer support information provided on our website.
IYE.AM — Wear Your Power. Believe it. Wear It.